Powered by AI

Warranty claims
handled for you.

Upload your warranty standards and let AI handle the rest. Claims intake, coverage assessments, trade coordination, and budget tracking — all on autopilot.

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Built by Built Laboratories  ·  Powered by Claude

From claim to close. Automatically.

WarrantyPRO manages the entire warranty lifecycle — so your team can focus on building, not chasing paperwork.

Step 1

Homeowner files a claim

A branded portal lets homeowners submit claims with photos, descriptions, and contact info — no phone calls or emails required.

Step 2

AI triages and assesses

The AI analyzes each claim against your uploaded warranty standards, determines coverage, estimates repair costs, and routes it to the right trade — instantly.

Step 3

Trades complete the work

Trades receive work orders, schedule visits, submit completion photos, and get homeowner sign-off — all through their own portal.

Your warranty dashboard. At a glance.

Every morning, the AI reviews all open claims and tells your team exactly what needs attention.

Open Claims:  23 active · 4 awaiting trade · 2 overdue
Lot 42 — Kitchen Plumbing Overdue
Clearwater Plumbing hasn't responded in 5 days. Auto-reminder sent. Consider reassigning if no response by tomorrow.
Lot 87 — HVAC Issue On Track
Trade scheduled for Thursday. Homeowner confirmed availability. Work order includes heat pump diagnostic and filter replacement.
Lot 103 — Drywall Cracks Needs Review
Factory response received — they're covering materials. Approve scope and assign a local drywall contractor to proceed.

Built for builders.

Not a generic ticketing system. Every feature exists because a real builder needed it to manage warranty better.

Kanban Pipeline

Drag-and-drop claims through customizable stages — from intake to triage, scheduling, work-in-progress, sign-off, and closed. See everything at a glance.

AI Weekly Briefings

Every week, the AI summarizes open claims, overdue items, trade performance, and factory responses — delivered straight to your inbox with action items.

Trade Portal

Trades get their own login to view assigned work orders, submit schedules, upload completion photos, and confirm work — no calls or emails needed.

Homeowner Portal

Homeowners track their own claims, view status updates, approve completed work, and communicate with your team — all through a branded, self-serve portal.

Warranty Standards & AI Assessment

Upload your warranty standards documents and the AI assesses every incoming claim against them — determining coverage, flagging exclusions, estimating repair budgets, and recommending next steps automatically.

Gmail Integration

Two-way email sync keeps every conversation on the claim timeline. Draft and send from WarrantyPRO. Full thread history on every contact and claim.

AI Chat Assistant

Ask the AI anything about your claims, trades, or homeowners. Get instant answers, generate reports, draft emails, and take actions — all in plain English.

Reports & Analytics

Claims by category, trade performance, average resolution time, factory response rates, and homeowner satisfaction — all in real time with exportable data.

Stop chasing. Start closing.

Built for builders who want warranty management that works as hard as they do.

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